GeeCool APP Privacy Policy

Last updated: April 26th, 2025

1. Introduction

This Privacy Policy for GeeCool mobile applications (“App”) describes how GeeCool INC (collectively, "GeeCool", "our", "us" or "we") collect, use, share, and store information. Our goal is to provide you with a positive experience when using our App, products and services, while at the same time keeping your personal information secure.

This policy applies to information we collect:

•when you install, register with, access, or use this App and our services;

•when you use smart products, their functionalities or applications connected to the App;

•when you subscribe to our newsletters, promotions or other marketing initiatives; and

•when you contact or interact with us.

This policy does not apply to personal information collected by:

•our websites, including GeeCool.com, aroeve.com;

•offline or through any other means, including on any other website or application operated by any third party; or

•any third party, including through any website or application or content (including advertising) that may link to or be accessible from or on our mobile application.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, or do not want us to collect the information, do not download, register with, or use this App. By registering with, or using the App and/or services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of our App and/or service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Specific GeeCool Services

We also provide additional privacy notices for some specific GeeCool services. These notices form part of this Privacy Policy and are displayed when relevant data processing activities occur. In the event of inconsistency between additional privacy notice concerning specific GeeCool services and this Privacy Policy, the former shall prevail.

2. Data Collection and Use

When You Use Our App, We May Collect the Following Information:

•Profile Data, such as your username, password, and email address, your photos, gender, date of birth, your interests, preferences, feedback, and survey responses.

•Technical Data, such as your mobile device data, smart device data and internet connection data, including mobile phone model, mobile phone brand, operating system version, language, region, Android S/N, smart device cid, smart device MAC address, smart device IP address, Wi-Fi name and its passwords, Wi-Fi MAC address, Wi-Fi signal quality, network operator, network type, network quality, and session information.

•Usage Data, such as details of your use of any of our devices and App, including, but not limited to, session information and history of operation of devices and App, page response times, errors, length of visits to certain pages, page interaction information, history of logging in, your schedule settings, input records, search queries, and methods used to browse away from the page.

•Consumer Preference Data, such as products purchased, motivation for purchase, your preferences in receiving marketing from us and third parties, your responses to surveys that we might ask you to complete for research purposes, and other purchasing behavior and preferences.

•Communications Data, such as your communication preferences, and records and copies of your correspondence (including email addresses and phone numbers), if you contact us.

•Location Data, such as your current location disclosed by GPS technology and other similar technologies.

•Content Data, such as the content you post on the App.

•Aggregated Data

We may store and use any anonymized or aggregated data such as statistical or demographic data that incorporates or is derived from your personal information, which is not itself personal information (“Aggregated Data”); however, we will not do so in a way that identifies you personally. For example, we may aggregate users’ behavioral data to calculate the percentage of users accessing a specific App feature, as well as facilitate and measure the effectiveness of advertisements. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

The Technologies We Use For Automatic Information Collection May Include:

•Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App.

•Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email, and for other related app statistics such as recording the popularity of certain app content, verifying system and server integrity.

•And other similar technologies.

How we use the collected Information

We use information that we collect about you or that you provide to us, including any personal data, generally based on the following purposes:

1. To provide you with the App and its contents, and any other data, products or services that you request;

2. To comply with the law or legal proceedings;

3. To notify you of available App updates, and of changes to any products or services we offer or provide;

4. To fulfil or establish a contract, and protect, operate, and improve our business;

5. Where we have obtained your consent; and/or

6. To fulfil any other purpose for which you provide your data. If you do not provide the data that we ask for, we may not be able to provide you with the requested services.

Based on the product and/or service you use, we may collect and use the data for the following specific purposes:

Types of Data

Specific Purposes

Profile Data

To allow you to register and log in to your account.

To enable you to place orders.

To investigate and prevent fraud.

To enable you to personalize your profile and provide you with region-available services.

Logistics Data

To fulfil your orders and deliver products to you.

To process warranty, returns and/or repairs.

Technical Data

To operate, maintain, and provide to you the features and functionalities.

To identify your device for diagnostic purposes and fraud prevention.

To improve or develop our products and new technologies via analytics.

To personalize the product functionalities and services and improve our marketing strategies.

Usage Data

To operate, maintain, and provide to you the features and functionalities, to identify your device for diagnostic purposes and fraud prevention, to improve or develop our products and new technologies via analytics, and to personalize the product functionalities and improve our marketing strategies.

To enable you to manually input and track your wellness data, tailor available features to your particularized needs, and provide you with personalized recommendations, product offerings and promotions.

To provide personalized recommended services.To provide customer services, such as dealing with any enquiries and complaints.

Consumer Preference Data

To provide personalized recommended content and services which you can turn off through visiting account setting in the App.

To develop new products and features available through our service or otherwise improve our service.Communication Data To communicate with you.

To provide customer services, such as dealing with any inquiries and complaints.To provide new promotions, product information, or services to you.

Location Data

To operate, maintain, and provide the features and functionalities, to improve or develop our products and new technologies via analytics, and to personalize the product functionalities and improve our marketing strategies.

Content Data

3. Personal Information Sharing and Disclosures

We may disclose personal information that we collect or you provide in the following ways:

•Sharing with consent: with your consent or at your request, we will share your personal data within the scope of your consent/request with specific third parties or categories of third parties authorized or designated by you.

•Sharing with GeeCool’s corporate group: we may share your personal information with our subsidiaries, parents, affiliates only for explicit, and legitimate purposes, and the sharing is limited only to information required by services. For example, we verify the global uniqueness of accounts before allowing them to be registered.

•Sharing with service providers: we also may disclose your information to contractors, service providers, or third parties we use to support our business. They usually perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, e-mail delivery services, marketing, analytics, and other similar services. These service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements.

We use some products and services provided by third parties in the "GeeCool". These products and services may exist in the form of cloud server docking, SDK and API calls, or plugins. GeeCool selects third - parties with strict protection of personal information for cooperation and reaches agreements on data protection and processing with them. However, the " GeeCool " Privacy Statement does not apply to these third - party services. GeeCool reminds you to read the privacy policies of third - parties carefully.

1.Location Service: We use the location service of your mobile phone system:Location information is used for weather services to obtain local weather. For Chinese sites, Accuweather is used to implement the push service. You can refer to the Accuweather Privacy Policy.

2.Mob Push Service: We use the MobPush service to push messages to your mobile phone in cases such as device sharing, third-party login, and changes in system maintenance and operation. To this end, Mob may collect your mobile phone's system operation information, network status information, iOS advertising identifier (IDFA), international mobile equipment identity (IMEI), anonymous device identifier (OAID), international mobile subscriber identity (IMSI), application list information, and base station information. You can refer to the MobPush Privacy Policy.

Messages are displayed in the message center of the application or the mobile phone notification center. You can turn off the "GeeCool" notification push in the notification center of the mobile phone system settings. After turning it off, you will no longer receive the above - mentioned message notifications, which may cause inconvenience to your normal use in specific situations.

3.Google Assistant：We use Google speakers to perform voice control on the corresponding devices after synchronizing them with our account. You can refer to Google's privacy policy.

4.Amazon Alexa：We use Google speakers to perform voice control on the corresponding devices after synchronizing them with our account. You can refer to Amazon Alexa's privacy policy.

•Sharing with business partners: some products and/or services are provided to you directly by our partners. When you use third party products and/or services, we may share your information with them to provide you with the products and/or services you request. These third-party services are offered by independent data controllers and their use of your personal data is subject to their respective privacy policies. You should carefully review their policies to determine how they will treat your information.

•Sharing for complying with the law or legal process: we may be required to respond to a subpoena, court order, search warrant, administrative or judicial process, requests by law enforcement agencies, or other requests that we must respond to under applicable law. We may disclose your personal information in response to any of these requirements.

•Sharing for protection of our legal rights and/or those of others: we may disclose your personal information to preserve the security of our mobile applications, website, or social media accounts; resolve disputes; or assess any possible wrongdoing.

•Sharing during asset transfer: to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our App users is among the assets transferred.

•To enforce our rights arising from any contracts entered into between you and us, including the App End User License Agreement, Terms and Conditions of use, and for billing and collection.

•To fulfill the purpose for which you provide it.

•For any other purpose disclosed by us when you provide the information.

We will ensure that the lawfulness of this sharing and, if applicable, sign stringent non-disclosure agreements (NDAs) and/or data processing clauses with the companies, organizations, and individuals with whom personal data is shared, requiring them to comply with this policy and take appropriate confidentiality and security measures when processing personal information.

We may also share Aggregate Data collected about the application and device usage, as long as the data does not identify any specific individuals, to analyze trends about home networking and utility use, to show third parties how their products could work with our products and to generally improve our products and services.

4. Retention of Personal Information

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. You may delete your GeeCool online account at any time. After you delete your online account, GeeCool will delete the personal information stored in it, including any stored payment data or personal information collected by smart devices. This does not apply to Aggregated Data.

5. How We Secure Personal Information

GeeCool has an information security program to implement reasonable and appropriate industry-standard security controls to protect personal information in its possession. GeeCool also requires its service providers to implement controls that are at least as stringent as the ones GeeCool itself uses, consistent with this policy. GeeCool’s administrative, physical, and technical safeguards:

Provide assurances of the integrity and confidentiality of personal information covered by this policy.

Protect against reasonably anticipated threats or hazards to the security or integrity of personal information, and unauthorized uses or disclosures of such personal information; and facilitate compliance with legal frameworks of requirements under applicable data protection laws.

One example of a security safeguard we use is encryption. Specifically, our mobile applications use encrypted communications when they obtain your personal information and when our payment service receives your payment information to complete orders and obtain payment for products you purchase using our Websites.

The safety and security of your data also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out data in public areas of the App like message boards. The information you share in public areas may be viewed by any user of the App.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the App.

6. How We Protect Children's Personal Information

Marketing and Sales to Adults

The App and services are not intended for children under the age of 16 or the equivalent age as specified by law in your jurisdiction. We do not knowingly collect personal information from children for purposes of marketing or sales. We also do not collect any personal information from children under the age of 16 without their parent’s or guardian’s consent. If we learn we have collected or received personal information from a child without parental consent, we will take steps to delete that information as soon as possible. If you believe that we have unknowingly collected information about a child in connection with our marketing or sales operations, please contact us using one of the methods in the Contact Information below for us to delete it.

Personal Information of Children Collected in Connection with the Use of Smart Devices

While our App and services are available only to registered adult users, we recognize that family and household members of registered users may be children. We also recognize that registered adult users may, from time to time, permit their family and household members, including children, to use their GeeCool products. Therefore, online accounts maintained by GeeCool, as used by registered adult users, may include personal information of children. Note, persons under the age of 18, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create GeeCool accounts, and we do not ask a child to supply any information to us directly. Rather, a parent or guardian must provide the child’s personal information and consents to the collection and disclosure of their child’s information through his or her account and in accordance with this Privacy Policy.

When children's personal information is collected based on the consent of the parent or guardian, we will only use or disclose the information in accordance with GeeCool Privacy Policy For Children. Parents or guardians who need to access, modify, or delete the personal information of their children or people under guardianship can do so directly in their GeeCool account. Alternatively, contact us via the channels provided in the Contact Information below.

7. Exercising Your Rights

If you would like to access the personal account information, and you are a GeeCool user, you can log into the App and make the corrections to the personal information in your account profile. By logging into your account and using your account settings, you can also delete your account, which will delete all your personal information and data. Please note, by deleting your account, you will no longer be able to use the App, services, and GeeCool products’ smart functionalities. If you need assistance, please contact us by one of the means described in the Contact Information below, and someone on our support team will assist you to correct or update your personal information.

Please keep in mind that in unusual circumstances we may have a legal right or obligation to preserve personal information as it currently exists. For example, if you ask us to delete your transaction data while GeeCool is legally obligated to keep a record of that transaction to comply with the law, we may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical. If we do not grant your request upon your personal information, we will communicate with you concerning the reason.

If you wish to adjust your personalized content settings, please use the settings menu in the App. If you wish to opt out of or stop receiving any marketing communications from us, please contact us at one of the mechanisms listed in Contact Information below, or for email communications just use the unsubscribe button at the bottom of the email. Nonetheless, even if you opt out of marketing communications, we will still contact you regarding support, administration, and security of our services and products. You can always choose not to provide information, though not providing such information may mean that you may be unable to make a purchase or to take advantage of certain features of our services.

8. Links to Other Parties’Websites, Products, and Services

The App and services may contain links to third-party websites, products, and services of interest. All links to third-party websites, products, and services are provided for users' convenience only. You need to determine your interaction with such links on your own. We cannot be responsible for the protection and privacy of any information which you provide while visiting or using such third-party websites, products, and/or services and they are not governed by this policy. You should exercise caution and look at the privacy statement applicable in question.

In addition, when you download the App, certain third parties may use automatic data collection technologies to collect information about you or your device. These third parties may include: 1) your mobile device manufacturer, like Apple, Samsung and Google; and 2) your mobile service provider. These third parties may use tracking technologies to collect information about you or your online activities over time and across different websites, apps, and other online services websites. We do not control these third-party tracking technologies or how they may be used. If you have any questions, you should contact the responsible provider directly.

9. Do Not Track Disclosures

With regard to Do Not Track (DNT), we currently don’t respond to DNT signals in browsers because no DNT standard has been adopted.

10. Entire Privacy Policy

We may provide you with separate privacy notices for specific products and services, and such privacy notices is incorporated into herein by reference. If there is any inconsistency between privacy notices and this Privacy Policy, the privacy notice shall prevail.

11. Changes to Our Privacy Policy

Our business changes constantly, and our privacy policy and the terms of use will also change accordingly. We may periodic renew our policy and terms, you should check our applications of legal & policy frequently to see the most recent changes. Unless stated otherwise, our current privacy policy applies to all data that we have about you and your account(s).

We stand behind the promises we make and will never materially change our policies and practices to make them materially less protective of user information collected in the past without the consent of affected users. However, we may amend this policy from time to time. We will make amendments to the policy by displaying an amended copy on our application of legal & policy, and, if necessary, by sending a notice to you by email. Your continued use of our applications after the revision will constitute your approval of the revised version.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically checking our application and this privacy policy for any changes.

12. Contact Information

Please direct all requests for assistance, questions, or complaints about our privacy practices to our privacy team by email, postal mail, or phone at the following contact data:

Name: GeeCool Team

Email: support@geecoolinc.com

Postal Address: 8 The Green, Ste A, Dover, DE 19901

If you have any concerns or complaints about GeeCool’s privacy policies or practices, please provide information relevant to your complaint. Our privacy team will evaluate your concern or complaint based on the information you provide and send you a response. We may need to ask you for additional information to evaluate your concern or complaint. We will promptly investigate and respond to your communications about a complaint. You may have other rights under the law and the right to contact the privacy regulator in your local jurisdiction about your concern or complaint.